8/31/09

Thanks to Institut Jantung Negara - Kualalumpur

IMG_0311 Herewith, we would like to thank you to all of you in IJN:

- Dr Haifah & Dr Hasri Samion

- Dr Dato Azhari Yakub & Team

- Doctors in Wad Melor

- Nurse in ICU who had cared Louice for 1 day untill she was moved to Wad Melor...

- All nurses in Wad Melor, they are helpful, professional and strict with the rules...

- Mr Vincent Wan, thank you for your attention...

- Ms Ruzana, when we were confused with news that our daughter was pass away, you helped us with good news, thank you very much....

- Ms Dini, thank you for the information & administration you've provide...

- Ms Anum & Ms Suhana, thank you for helping us to order IJN's car service...

- Ms Rohaya, although the refund more than 2 weeks as the promise, but thank you very much....

- Customer services, security & driver....

Overall, we are satisfied with IJN's services. All of you are nice, helpful, professional and strict with the rules (it is difficult to strict with the rules in Jakarta sometime).

 IMG_0313 One night, I forgot that only 1 person could stay in HHD room (HHD / ???, the room in front of nurses' table); the security and nurse asked me to leave the room even that time was 00.30 / 01.00 am....Although sitting in sofa near the door, I couldn't get permission. Honestly I didn't feel OK that night since it's too late if I had to go to hotel by taxi alone... But finally, I could realize that "It's the RULE...".

Five days after operation, our daughter had permission to check-out since her condition has been OK......We were very AMAZING.....only 5 days after heart surgery... So we could say that IJN is not commercial by retaining the patient to stay longer there... Also we realized that this condition had made us to get refund from IJN...

And it's still amazing for us until this time.....GOD has brought us to the right place...

We always tell our family and friends that we are satisfied with IJN's services. We state in Louice's blog that she has been operated in IJN. Also we have told Prof Soedigdo Sastroasmoro (Louice's doctor in Jakarta), who has recommended IJN to us, about our experince during in IJN. So if you need our opinion / recommendation for private / foreign patient, especially from Indonesia, please feel free to contact us....

Once again, thank you very much for your nice services...

Our daughter, Louice, give the best wishes for all of you...

IJN is a memory that Louice will always remember in her life...

God Bless You All...

Warm regards,

IMG_0352 Nelson, Desy & Louice

1 comment:

  1. halo, boleh saya tau dokter yang menangani louise di IJN? terima kasih

    ReplyDelete